The News

Calhoun Liberty Employees Credit Union in Blountstown, Florida is introducing their first ITMs to the market. With plans to offer greater service to members across their key counties, ITMs allow greater functionality and extended hours.  We look forward to working with the CLECU team!

United Community Bank, headquartered in Greenville, South Carolina, has acquired Reliant Bancorp based in Brentwood, Tennessee. QDS congratulates these institutions on their merger and look forward to seeing positive changes in these markets!

All In Credit Union in Daleville, Alabama has taken the opportunity to automate their drive-thrus to improve member experience. They have committed to implementing Hyosung 8300 ITMs. In the remaining months of 2021, QDS will be installing 17 of these units, all with attention-grabbing custom wraps designed specifically for All In's machines.

In the August 2021 edition of the QDS Newsletter, CEO Sean Farrell shares success stories of QDS' continued growth as well as market trends surrounding digital and video banking, opportunities to visit the Hyosung Client Experience Center, and a special offer on Glory RBG Teller Cash Recyclers (TCRs.)

In 2020, Hyosung has moved their corporate headquarters to a building in Dallas, Texas and launched their state of the art Customer Experience Center (CXC.) Many QDS clients are now scheduling in-person tours of the facility. These tours allow representatives to gain hands-on knowledge and experience of Hyosung solutions as well as strategize current and future banking at their institutions.

Community South Credit Union in Chipley, Florida has partnered with QDS to implement Hyosung 8300 ITMs across 4 branch locations. They partnered with QDS based on the company's exceptional service reputation as well as the team's expertise about the ITM solution.

“We look forward to enhancing ways our members can interact with us and offer greater functionality across more hours to make ourselves very convenient to do business with.  Sean and the QDS Team have been great to work with, and help us navigate how to implement this technology well.”

— Jan Page, Community South Credit Union President/CEO

The Bank of Wayne County in Waynesboro, Tennessee has taken their first steps into cash automation! In choosing QDS as their TCR provider, they have implemented Hyosung MS500 Teller Cash Recyclers to increase transaction speeds and overall efficiency.

Here at QDS, we want to offer you the best branding solutions to better build and highlight your FI's brand identity. With solutions like graphic screens for ATM and ITM machines, accessories for your ATM/ITM fleet (like wraps, canopies, toppers, and LED surrounds.) Read more about how QDS can take your FI's branding to the next level!

In the May 2021 edition of the QDS Newsletter, CEO Sean Farrell summarizes our POPiO Video Banking Webinar and discusses QDS' continued growth, mergers and acquisitions within the southeast market, and 2021 market trends your FI should consider in during the upcoming months.

In the April edition of the QDS newsletter, we discuss the latest in video banking technology and why it's an ideal tool to provide to your clients for remote, on-demand service. See how TCRs can improve your FI's operations and overall client experience. New Blog; Why Your Head Teller Needs a TCR.

Recently, the executive team decided to partner with QDS in positioning Hyosung’s 8300 series of ITMs in their drive-thrus to enhance the member experience. Being able to leverage connection to the CORE and deliver their members the largest functionality available over a 24/7 banking experience was paramount in the decision to explore the technology.

“At All In Credit Union, we are passionate about the member experience. It’s the primary reason we search for new technology to help us deliver consistent, high-quality experiences for our members. Because of our commitment to excellence, we look forward to relying on the advice from our partners at QDS to offer Hyosung technology. This technology will offer enhanced functionality and convenience for all our members, allowing them to bank when and where they want.” – Ben Bradley, VP, All In Credit Union

In the August edition of the QDS newsletter Sean Farrell, CEO of QDS, discusses Anti-Microbial Solutions in the ATM channels from Hyosung, along with a recording of the latest NBS webinar from QDS. Level5 Leverages Technology Expertise of QDS in the Re-Fi program. Three Banks in Pensacola choose QDS for ATM Outsourcing. Two new blogs launched this month as well; How Cash Discriminators Can Improve TCR Performance and Top Four Reasons Your ITMs Should Recycle. 

Alabama ONE CU, based in Tuscaloosa, AL, and Quality Data Systems, Inc. (QDS) out of Charlotte, NC, have partnered together for an ITM roll out over the next 3 years. 

Alabama ONE’s progressive leadership team saw the value in integrating units to their core systems, Corelation’s Keystone, and also the value of cash recycling providing in Hyosung’s 8300 series of ATMs and ITMs.  The CU plans to improve drive-through efficiency as well as adding lobby self-service to drive enhanced member experiences and functionality.

“Our team simply loved how QDS does business.  It’s refreshing to have a vendor truly lookout for your interests and help make the right decisions to advance our CU.  We are excited to implement the new ITM technology from Hyosung to advance our member experience and help them achieve their financial goals.” – Myke Brown, Director of Retail Operations

Alabama ONE will be focused on Hyosung’s 8300 series of ITMS, pairing core connectivity, video teller assistance when needed, and lobby self-service devices to quickly handle traditional transactions.  The model will allow Alabama ONE to focus its staff on member interaction, education, and ultimately guide their membership to financial success.